Legal
Privacy Policy
1. Who we are
Operator: Veda Nine (VEDA9), a registered business name in British
Columbia. The registered owner's details are available on request and through the BC
business registry.
Address: Vancouver, British Columbia, Canada. Contact by email.
Privacy contact: studio@vedanine.com
2. What we collect and why
This is a brochure website with no registration, no accounts, and no embedded tracking. Contact is by direct email only. Here is what we collect:
- Information you send us by email. When you email studio@vedanine.com to request a review of your marketing or inquire about services, we receive your name, email address, website URL, and anything else you include in the message. Purpose: to respond to your inquiry and, if we proceed, to deliver the requested review or engagement. Consent basis: you provide this information voluntarily by initiating contact.
- Server and connection data. Like all websites, this site is served through Cloudflare, which processes connection metadata (including IP address, browser type, and request logs) to deliver pages and protect against abuse. We do not receive or store this data directly. See Cloudflare's privacy policy at cloudflare.com/privacypolicy.
- No cookies. No analytics trackers. This site sets no cookies and runs no analytics at launch. If server-side analytics are added in future (cookieless, via Cloudflare Web Analytics), this policy will be updated.
3. How we use your information
Personal information is used only for the purposes identified at the time of collection:
- To respond to your inquiry and deliver the requested review or scoping conversation.
- To follow up on an active engagement or proposal, where you have asked us to do so.
- We do not add your email address to a marketing list without your explicit consent. If we send you an unsolicited commercial electronic message (CEM) in the future, we will do so only on a valid consent basis under Canada's Anti-Spam Legislation (CASL), and every such message will include a working opt-out.
4. Who we share information with
We do not sell, trade, or rent personal information. Information may be processed by the following service providers as part of operating this website and communicating with you:
- Cloudflare, Inc. (United States), website hosting and content delivery via Cloudflare Pages. Connection-level data is processed under Cloudflare's terms.
- Zoho Corporation, email received at studio@vedanine.com is processed through Zoho Mail, on Zoho's Canadian data centre. Governed by Zoho's Terms of Service and Privacy Policy.
- Telegram Messenger (data processed in various locations), may be used in future for internal workflow notifications (for example, a ping that a new inquiry arrived). If used, only a notification flag is sent, not the full content of your message.
Cross-border note: Some or all of the service providers above process data outside Canada. By contacting us, you acknowledge that your information may be transferred to and processed in countries with different privacy laws than Canada, including the United States. We use only established providers with documented privacy practices.
5. How long we keep your information
Email correspondence is retained for as long as it is needed to manage the relationship or as required by applicable law (typically three years for business correspondence under common retention practice). When information is no longer needed, it is deleted from active systems. Cloudflare log data is subject to Cloudflare's own retention periods.
6. How we protect your information
We use reasonable technical and organizational safeguards including: TLS encryption in transit (HTTPS enforced site-wide), 2-factor authentication on all accounts that handle personal data, and access limited to authorised personnel only. No information is stored in unencrypted plaintext outside of secured email systems.
7. Your rights
Under BC PIPA and PIPEDA you have the right to:
- Know what personal information we hold about you.
- Access and correct that information.
- Withdraw consent to our use of your information (subject to legal or contractual limits).
- Request deletion of your information, subject to any legal retention obligations.
To exercise any of these rights, email studio@vedanine.com. We will respond within 30 days. If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner for BC at oipc.bc.ca or the Privacy Commissioner of Canada at priv.gc.ca.
8. Children
This website is directed at business owners and operators. We do not knowingly collect personal information from anyone under 18. If you believe a minor has contacted us, please notify us and we will delete that information.
9. Changes to this policy
We may update this policy as the business and its tools evolve. The effective date at the top of this page reflects the most recent revision. Material changes will be noted here.
Questions? Email studio@vedanine.com. Veda Nine · Vancouver, BC · Canada